As a general rule, prepaid fees, deposits or fees made in advance will be non-refundable

  • Where DLI Training cancels or defers a course, the student is entitled to be refunded any monies paid or have their enrolment transferred to the next scheduled training
  • Where an environmental condition affects the schedule and running of a course, such as rain, hail, the course will be rescheduled. Students will be automatically transferred.
  • Where a student cancels their enrolment within 48 hours of the scheduled training date, all fees paid will be non-refundable.
  • Where a student cancels their enrolment with more than 48 hours notice, the student will be entitled to a refund with a charge of 20% admin fees.

Where a student’s enrolment is cancelled due to, but not limited to, the following circumstances, no refund will be provided:

  • Cheating
  • Plagiarism
  • Behaviour that is contrary to our Code of Conduct
  • Lack of course progression
  • Late or no attendance

Refund decisions will remain at the discretion of the DLI Training CEO.