As a general rule, prepaid fees, deposits or fees made in advance will be non-refundable

  • Where DLI Training cancels or defers a course, the student is entitled to be refunded any monies paid or have their enrolment transferred to the next scheduled training
  • Where an environmental condition affects the schedule and running of a course, such as rain, hail, the course will be rescheduled. Students will be automatically transferred.
  • Where a student cancels their enrolment within 48 hours of the scheduled training date, all fees paid will be non-refundable.
  • Where a student cancels their enrolment with more than 48 hours notice, the student will be entitled to a refund with a charge of 20% admin fees.

Where a student’s enrolment is cancelled due to, but not limited to, the following circumstances, no refund will be provided:

  • Cheating
  • Plagiarism
  • Behaviour that is contrary to our Code of Conduct
  • Lack of course progression
  • Late or no attendance

Refund decisions will remain at the discretion of the DLI Training CEO.


We continue to provide training and education services to essential workers under the current Health Order 20th August 2021.

From Monday 23 Aug 2021, DLI TRAINING will be running permitted courses. Attendees are required to be authorised workers’, and  a letter from their employer will be required to state that they are authorised-workers and they required to do the training. 

Please check our Covid-19 information page.

DLI TRAINING has suspended all face-to-face training for non-essential workers  till the end of September. If you are not an Authorised worker, please do not book any course scheduled before the 1st of October.  

If you have any questions, please feel free to call us on 1300 354 876 Monday-Friday during business hours.

Checkout October schedule to book and enjoy 25% off.